What should we do if iPhone 6 camera not working and you don't know why, it failed to take pictures when you use the iPhone camera. The detail is that you saw a beautiful view or character，so you turn on iPhone camera as usual, and want to take pictures, but after turn on iPhone camera, it shows black screen, you can't use it. So, what caused iPhone camera not working? According to our experience, both hardware and software are possible, and here is the repair guide for fixing iPhone camera failure.
What causes iPhone camera not working?
Software and hardware failures can cause an iPhone camera not working, crash software crash, faulty app, IOS systems issue, damaged iPhone camera, damaged iPhone logic board and so on.
Frist, we should try to fix it in software aspect, which is easier. If the software solutions are not working, then we should check iPhone hardware parts, and try to fix it by hardware solutions. Now, let's do it.
Troubleshooting tips
1. Force close iPhone camera App
If the iPhone camera not working, try to force close the iPhone camera App, and then turn on it again.
In order to force close iPhone camera App:
- Double click iPhone home button, you’ll see small previews of recently used apps.
- Find the camera app and swipe up to close it.
Now, click iPhone camera App to turn it on again, if the iPhone camera still not working, try next solution.
2. Clean the iPhone camera
If the iPhone camera is covered by any gunk or debris, then it may cause iPhone camera not working, we need to clean the iPhone camera.
In order to clean iPhone camera:
- Remove any case that covers the iPhone camera
- Gently wipe off the lens with a microfiber cloth
Now, click iPhone camera App to turn it on again, if the iPhone camera still not working, try next solution.
3. Close all Apps
If the iPhone are running many Apps at the same time, it's easy to cause one of the background apps crashes, and then causes iPhone camera not working.
In order to close all Apps:
- Double click iPhone home button, you’ll see small previews of recently used apps
- Swipe your finger up on the apps to close them all at once
Now, click iPhone camera App to turn it on again, if the iPhone camera still not working, try next solution.
4. Restart the iPhone 6
Many simple software issues can be solved by restarting, so, we can try to fix iPhone camera not working failure by restarting.
In order to restart iPhone 6:
- Press and hold the Top (or Side) button until the slider appears
- Drag the slider to turn your device completely off
- After the device turns off, press and hold the Top (or Side) button again until you see the Apple logo
Now, click iPhone camera App to turn it on again, if the iPhone camera still not working, try next solution.
5. Reset all settings
Reset all settings can erased all setting on your iPhone and make it to factory defaults, such as Wi-Fi passwords, saved Bluetooth devices, and Home screen wallpaper, it can solve many IOS settings problem.
In order to reset all settings, please go to General -> Reset -> Reset All Settings, after resetting, click iPhone camera App to turn it on again, if the iPhone camera still not working, try next solution.
6. DFU restore iPhone 6
If you want to further solve the iPhone software problem, then you can restore the iPhone, it will erase all data and settings on iPhone. So, you need to back up your iPhone before you restore it.
In order to restore iPhone, please connect the iPhone 6 to the computer by iPhone lightning cable, and then use iTunes to restore it.
Now, click iPhone camera App to turn it on again, if the iPhone camera still not working, try next solution.
7. Replace the new iPhone camera
Now, we are going to fix it in hardware aspect, first of all, we can try to fix it by replacing the new iPhone camera.
Disassemble the iPhone by phone opening tools, and then replace the new iPhone camera.
After replacement, turn on iPhone and test the camera, if the camera still not working, then the problems should be in iPhone logic board part, we need to check iPhone logic board.
8. Repair iPhone logic board
Disassemble the iPhone, remove the iPhone logic board, and then measure it step-by-step until we find out the problem.
After find out the problem, we can repair it. According to our repair experience, this failure usually is caused by damaged iPhone flash light IC, and we can fix it by soldering the jumper wire.
NOTE：
For the hardware solution, it requires professional phone repair skills and phone fix tools, or you can't do it.
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